Viamo Mobile’s IVR services offer a two-way communications channel across Africa at scale – mobile operator partnerships key

17 November 2017

There are a large number of push SMS services in Africa that play in the development space. Most of them are pilot projects and few seem to survive beyond the original grant funding. Viamo is interesting because it seems to have gone to scale in Africa and is one of a very few number of organisations that seems to be using IVR systems effectively. Russell Southwood spoke to Kellen Eilerts, Regional Director, East & Southern Africa, Viamo in Cape Town about what they are doing. Viamo combines relevant content with local languages to create two-way mass communication channels and it…


African broadcast innovation using apps and social media to engage audiences and monetize online activity

16 November 2017

Africa’s broadcasters are facing a legion of challenges and need to find new ways to connect with their audiences to build loyalty. In a world awash with mobile internet and social media they need to be able find new ways of working that will change things. Russell Southwood looks at two African innovations – Fabrik and Volume News - that might help breed a better-connected broadcast media. Africa’s TV channels do not have the reach of radio or mobile, although it is probably the latter that poses the greater threat. Africans can sit on buses in the traffic listening to…


VoD and Africa - A review of existing VoD services, drivers, challenges and opportunities (July 2017 update)

180+ VoD platforms related to Africa and Black culture!  The new emerging distribution market for the African audiovisual industry is VoD. VoD and IPTV services are the best way for broadband internet operators in Africa to monetize data now!  There are very few reports that review VoD (video on demand) progress across Africa.  This report offers invaluably detailed and updated information on the state of play with VoD platforms' launches and projects across the continent. This report is ideal to prepare a business plan and convince investors and partners. The main report was initially released at the end of 2014 and…